Customer Satisfaction Survey 2017
Petron Conducted our Bi-annual Customer Satisfaction Survey in early 2017 (Electronic based surveys average a 24% response rate).
*20% return rate in 2017 (all electronic)
Over the last 14 years Petron has averaged an 86% Satisfaction Rating.
2017 Distributor Meeting Great Success
2017 Distributor Meeting,
June 5th & 6th,
San Francisco CA
Over 70 Petron Sales & Distribution Partners & spouses encompassing the entire globe retreated to San Francisco CA for two days of intense product and applications training.
24 presentations highlighting the successes with Petron Products & Services within a vast global customer base. The successes can only be measured by our customers enhanced equipment uptime and life cycles. Petron’s continued focus to provide superior value to their customers was reinforced with many of the presentations displaying the extension of equipment life cycles while utilizing Petron’s products & Services.
This meeting is held every two years which provides great opportunity for Petron Sales, Research & Development, Operations, Distribution and OEM’s to fully quantify Petron Products & Services in the applications and industries we serve.
Thanks to Gerry and Joanne Enroth and the many others who helped make this year’s Distributor meeting a great Success!
Dean Kuehl Promoted to North America Sales Manager, Western Division
I am pleased to announce the promotion of Mr. Dean Kuehl from the position of Sales Representative to North America Sales Manager / Western Division, effective 5-1-17. In Dean’s new role he is responsible for managing distribution, sales, and growth of Petron Lubricants throughout the Western half of the United States and Canada.
Please join me congratulating Dean on his promotion and new role at Petron.
Director of Sales and Marketing/NA
I am pleased to announce the hiring of Mr. Pratap Kambley to the position of Country sales Head-India, effective May 2nd,2017. Pratap’s primary responsibility will be the management, development, and growth of Petron Lubricants in mining, cement, steel, power generation, and other applicable industries throughout India.
Pratap is a Mechanical Engineer with 22+ years Industrial experience worked in field of Application Engineering of Bearings, Housings, Lubrication systems, Lubricants & Maintenance products, Project execution, Business development, Installation, Commissioning & Maintenance of Bearings, Lubrication systems, Lubricants & Oil consoles, condition monitoring of Heavy engineering utilities.
Pratap and his wife presently reside in Bangalore, India along with their son.
Please join me in welcoming Pratap to the Petron team!
SALES DIRECTOR-INDIA, MIDDLE EAST & ASIA
December 12th, 2016 Petron’s Quality System Registrar - SRI audited Petron and granted Unconditional Approval with No Minor findings to the ISO 9001:2008 Standard.
Congratulations to everyone at Petron for making Quality a Top Priority and keeping our Standards high!
Petron will be working to achieve the ISO 9001:2015 Standards during 2017.